Once again…

Once again an airline agency has pissed me off. That’d be Air Canada this time. Last year I didn’t even make it home for Christmas. I think our flights were booked for December 23, and ended up getting delayed. I didn’t make it home until midnight on the 25th (as in, the next morning would be boxing day, not Christmas day). I was so disappointed, I actually cried on the way back. We spent SO much money ($150 each way) to get the shuttle to the airport, only to be brought home in a snow storm, saying our flights are canceled.

At least I wasn’t alone. My boyfriend and I spent Christmas Day together. We ate a frozen pizza for our Christmas dinner, as I cleaned out the fridge, thinking we’d be gone for 2 weeks… that’s another story in itself.

This year, our flights are booked for December 24. Why did I leave it for so late you ask? I only have a few days leeway for vacation, plus the Christmas Eve flight was dirt cheap. I’m talking $160 taxes in cheap. So I booked it. Let’s pray there isn’t a f’in storm.

I’ve found a new way to book flights. Book one way only when you find a sale. Wait for another sale to book your return flight.

I booked my one way for home back in early October. I’m getting a bit worried I’m not going to make it back to Ontario. I search on the (only) two airline websites — Air Canada, and Westjet to see if there are any seat sales. Tonight, there was.

I tried booking it immediately and there was an error. We tried booking it under my boyfriends credit card. Error. We tried three more times under his credit card until I decided to call the 1-800 number for Air Canada’s reservations. I was on hold for 48 minutes only to be put on to a very bitchy sales agent. Pardon my language, but it just happened 5 minutes ago and I’m still cranky.

She asks me what I’d like. I say I want to book a flight. I give her my dates and say it’s a one way that I want. She then asks what flight I want. I told her the $219 one. She repeats herself and I repeated myself again. She asked once more in a snappy tone “Which flight is it you want” — so I’m like “What are you talking about!” Since I’ve been on hold for 48 minutes knowingly the website is having technical issues, I’m a tad bit anxious as I want to book my flight before it freaking disappears!

She said “I need the flight number” and I’m all “Well I have no idea what the flight number is! If you just give me a minute, I’ll search for it online… again.” I know, I probably was a bit bitchy myself. But couldja blame me? I hate snarky people, so I’m snarky back to them!

She couldn’t find my flight for $219, or anything remotely close in price. Only $868 one way, one person. She’s serious. See. This is when I started being nice when I should have flipped out on the agent. My boyfriend would have said “I see the flight is $219 online. I want it for that price.” Where as I, for some reason said “Oh.. well, I know the site must be down so all those flights are either sold out or just wrong, for some reason… nevermind i’ll try back later”.

And we hung up.

I don’t have a return flight home.

And I’m pissed. And one of my hugest pet peeves is starting a sentence with “and” but I don’t even care enough to edit it right now. I want ice cream.

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2 Comments

  1. try looking again later and take a screen cap before you go inputting all your information incase this situation happens again, then you have the information. Maybe that will help.. or just be a bitch. lol. Although, I totally know where you are coming from, cuz I cant be a bitch either. I get my mom to do it on the phone for me.

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